Plan the right website

What pages does a business website actually need?

Enough pages to answer the questions that matter, and no pages added just to make the site look bigger. Most businesses need a clear introduction, an explanation of each meaningful service, a reason to trust the people behind it, and a way to get in touch. The exact page list follows your offer and your customers.

Start with the visitor

One useful page for each useful answer.

Write down the questions people ask before they contact you. Group related questions together. A page earns a place when it helps someone understand a distinct service, make a decision, or take a next step.

Swipe sideways to see all columns

Visitor questionA useful pageWhat it needs to say
Am I in the right place?HomepageWhat you do, who it is for, where you work if relevant, and the next step.
Can you do this particular job?Service pageThe work involved, who it suits, what is included, what the customer needs to provide, and how to enquire.
Who am I dealing with?About or team pageReal people, relevant experience and how the business works. Avoid a vague company history that never helps the buyer.
Can I trust the claim?Work or proof pageGenuine examples, permitted photographs, and the specifics behind a claim. Only use testimonials you are allowed to publish.
How do I start?Contact or enquiry pageClear contact options, what happens after an enquiry, and any information needed to respond.
What will it cost or involve?Pricing, process or FAQ pageUseful boundaries, typical steps and honest answers to recurring questions where these need more room than a service page.

This is a planning map, not a compulsory six-page package. A small site can combine some answers. A business with genuinely different services may need several detailed service pages.

See how the plan changes

Different businesses need different answers.

The useful page list follows the way someone chooses and contacts the business. These three starting maps show where an extra page would earn its place.

01 / A BAKERY

Help people choose, visit and order.

Start with
A homepage, a current product or menu page, visiting or collection details, and a clear contact route.
Give more room to
Celebration cakes or catering if the lead time, choices and enquiry details differ from an everyday purchase.
Keep together
Products that use the same buying path and only need a short description or photograph.
02 / AN ACCOUNTANT

Explain the work and who handles it.

Start with
A homepage, services, the team and its relevant credentials, how enquiries work, and contact details.
Give more room to
Bookkeeping, accounts or tax when each has distinct questions, working steps and facts the firm can verify.
Keep together
Near-identical location or industry claims that add no new detail for the person choosing a firm.
03 / A FURNITURE MAKER

Let the finished work do some explaining.

Start with
A homepage, actual project photographs with useful details, the commission process, the maker's story, and an enquiry route.
Give more room to
A distinct type of commission when there is enough work to show and the questions or process really change.
Keep together
Gallery categories with one image each and no context about the work or how to commission it.

Treat each map as a set of visitor questions, then write the page list for your own business. A separate URL needs a specific answer, enough material to support it and a natural route from a related page.

Decide what gets its own URL

Separate services when the decision changes.

If two services have different audiences, questions, evidence or enquiry requirements, giving each its own page can make the answer clearer. If the only difference is a swapped town name or a slightly different phrase for the same work, another page probably adds little.

For each proposed page, ask: could someone land here from a search result and understand the offer without visiting the homepage? Can you write something specific and useful that is not already on another page? Is there a natural link to it from the navigation or a related page?

Google advises useful, original content and descriptive internal links. It does not prescribe a magic page count. See its people-first content guidance and link guidance.

Website page layouts and research references arranged on a planning board
Plan the paths before choosing the page count.

Make the plan manageable

Count the pages after you know their jobs.

A page plan is easier to approve when it lists the purpose and source material for every page. This also stops a valuable service being reduced to a sentence because the navigation was drawn too early.

01 / LIST

Write down each offer.

Record every service or product group your business wants to explain. Mark those with distinct customers, questions or proof.

02 / GROUP

Put related answers together.

Place details on the service page when they help that decision. Use a separate guide when the question cuts across several services or needs a longer explanation.

03 / CONNECT

Make the route obvious.

Link from the homepage to core services, between related answers, and from each decision page to a relevant contact route. Check the journey on a phone.

How our scope works

Up to 30 agreed pages. No filler required.

Our £799 build includes planning, writing, original design and development for an agreed website of up to 30 pages. The limit gives useful subjects room to breathe; it is not a target to reach.

We can help decide

  • Which services deserve separate pages.
  • Where questions belong in the journey.
  • What existing content is worth keeping.
  • What imagery or evidence would make an answer more credible.

You confirm the facts

  • The services and places you genuinely cover.
  • Claims, prices and any regulated wording.
  • Rights to use supplied images or testimonials.
  • The final page plan and copy before launch.

Ecommerce, bespoke software, large catalogues and complex integrations are scoped separately. The first reviewable version follows within 48 hours after payment and confirmation of the business details needed to start. Two consolidated refinement rounds follow before your approval to launch. If your page plan depends on product, people or project photographs, our website image guide helps you decide which ones are worth gathering.

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